North West England
Hybrid working
Our client is a leading provider of land, consent management, and stakeholder engagement services in the UK, supporting major infrastructure and regeneration projects from concept to delivery.
Established in the 1990 they provide customer-focused advisory and project management for land and property matters for major infrastructure projects.
Their client portfolio includes some of the biggest players across our four core sectors of transport, renewables, utilities and regeneration.
Responsibilities of the role
- Running and managing; people, finance and strategy of a group function for land referencing and land services in a busy infrastructure consultancy
- Demonstrate leadership within project teams and within Directorate, including setting goals, monitoring progress, and resolving conflicts.
- Demonstrate ability to resolve conflict and maintain a happy, motivated & engaged team
- Regularly provide feedback to more junior colleagues and coach them in relation to client interactions and understanding client requirements.
- Working as an effective and engaged Coach, training less experienced colleagues and your team on how to become an effective Coach, aligned to the responsibilities of their role.
- Accountable for the identification of talent in your industry, ensuring that you create a strong team, by active and effective use of the Probation period, objectives, management techniques and leadership.
- Developing confidence to present on relevant subject matter to clients and ability to chair client / multi-disciplinary meetings.
- Demonstrate capability to build and maintain relationships with clients, demonstrating responsiveness and client-focused communication.
- Creating and delivering presentations to existing and potential clients, and to colleagues in other Directorates.
- Demonstrate aptitude to take on Project Director responsibility and perform that role effectively in the context of small / mid-size projects, including projects that involve multiple Directorates.
- Drive improvement of staff engagement, customer service and financial KPIs.
- Seek out efficiencies, including the adoption of new and evolving technology and alignment to a commercial strategy. Realisation of commercial benefits and driving to deliver those benefits
- Developing effective Key Account Management with small/medium accounts, employing different approaches to reflect and achieve objectives (i.e. growth, defensive, prospect).
- Contribute to business development for the company by inputting into tenders, representing the company at functions & building relationships with new & existing clients.
- Takes responsibility for others complying with policies and procedures in accordance with ISO9001 (Quality), ISO14001 (Environment) ISO45001 (Health & Safety) accreditations.
- Demonstrates the right behaviours with respect to Health & Safety for themselves and colleagues.
- Assisting in the development and implementation of ESG strategies for clients and the organization.
- Working with less experienced colleagues to deepen their understanding and awareness of ESG and associated policies, strategies and metrics.
- Developing strong negotiation skills and commercial acumen to be able to price jobs in a manner that achieves commercial objectives.
- Developing the ability to undertake in-depth profitability analysis for projects and make data-driven recommendations for commercial optimisation.
- Developing the capability to lead the development of pricing strategies that consider market dynamics, client value, and competitive advantage.
Requirements for role
- Knowledge and experience of Land referencing within infrastructure services
- Strong management and leadership experience
- Fully capable of executing the role of both Project Account Manager on small to medium multi-disciplinary projects and Project Director for single service projects.
- Leading and overseeing the production of project deliverables, driving commercial outcomes accountable for accurate and timely invoicing.
- Effectively executing in accordance with the tender strategy, within a fixed price and negotiating successfully contract changes to drive optimal commercial outcomes.
- Capable of writing and winning tenders in your business area, delivering new work to the business, and demonstrating successful repeat business from existing clients.
- Contribute to business development for the company by representing the company at functions and creating effective relationships with existing and potential clients.
- A presence in the external market with strong networking skills and the ability to attract external talent.
- Keep up to date with consenting, delivery and compensation knowledge, as appropriate for your role and Directorate
- Keeping up to date with relevant legislation.
- Confidence in leading client meetings.
- Experienced in advising clients in a technical capacity with a high level of technical expertise and commercial acumen.
- Working with the relevant peers and colleagues across the Group to assess requirements for the team, identifying skills gaps and resource requirements to support the Business plan and Directorate objectives, identifying suitable candidates and managing recruitment to build successful teams.
An attractive benefits package to include :-
- Hybrid working
- Smart Working Policy
- Medical health plan
- Career progression
- Coaching
- Cycle to Work
- Electric Car Scheme
- Enhanced maternity and paternity pay