Waste Software System Administrator - London

Systems Administrator - Waste Software

Location: London (with multi-site operations)
Sector: Waste Management & Recycling
Employment Type: Permanent | Full-time
 

About the Company

Our client is a leading waste management and recycling organisation, recognised for its commitment to sustainability, innovation, and community impact. Operating multiple state-of-the-art facilities across London, the company is dedicated to maximising recycling, resource recovery, and energy generation—helping clients in construction, commercial, and public sectors achieve their environmental goals.

The organisation invests heavily in technology and best practice across environmental management, health & safety, quality, and compliance. With a strong people-focused culture, they offer a modern, supportive, and forward-thinking working environment with excellent career development opportunities.

The Role

An exciting opportunity has arisen for an experienced Systems Administrator to take ownership of the company’s business software estate, with a particular focus on the Waste Software platform.

The successful candidate will act as the organisation’s Waste Software Champion, ensuring systems are stable, secure, fully adopted, and delivering maximum value. You’ll manage day-to-day administration, oversee integrations, coordinate upgrades, maintain documentation, and deliver user training across departments.

Key Responsibilities

Software Platform Management

• Serve as the company’s Weighsoft Champion and main contact for system queries and configuration.

• Manage permissions, data integrity, environment settings, release testing, and system upgrades.

• Translate operational requirements into system configuration or small-scale enhancements.

Systems Administration

• Manage and maintain core business applications (identity/SSO, backups, monitoring, licensing).

• Plan and execute patches and upgrades with proper change control and rollback procedures.

• Ensure system availability, security, and compliance with internal and external audits.

Integration & Data Management

• Lead integrations between Weighsoft and third-party systems (finance, HR, telematics, reporting).

• Collaborate with internal stakeholders and external vendors to deliver API or ETL-based solutions.

• Improve data quality and reduce manual entry through automation.

Documentation & Training

• Produce and maintain user manuals, SOPs, FAQs, and release documentation.

• Design and deliver effective training programmes and “train-the-trainer” initiatives.

Continuous Improvement

• Conduct system reviews to identify efficiency and data integrity improvements.

• Monitor adoption and implement enhancements aligned with business objectives.

Vendor Management

• Prepare technical scopes, evaluate options, and support procurement for new solutions.

• Build strong relationships with vendors and service providers to ensure performance and value.

Reporting & Insights

• Support reporting functions through reliable data governance and quality assurance.

• Partner with Finance and Operations to deliver accurate KPI dashboards and analytics.

Success Measures (Typical KPIs)

• ≥99.5% uptime for critical systems and timely delivery of updates.

• Reduction in manual data entry through integration projects.

• ≥90% training coverage and ≥4/5 post-training satisfaction.

• Complete, version-controlled system documentation.

• Strong SLA compliance for incident and request resolution.

Key Skills & Competencies

• Strong knowledge of ERP/logistics platforms and enterprise application management.

• Hands-on experience with Weighsoft or similar waste management software (highly advantageous).

• Skilled in systems integration, API design, and change management.

• Excellent communication and training delivery across varied teams.

• Analytical and process-driven mindset with a focus on continuous improvement.

Qualifications & Experience

• Degree in Computer Science, Information Systems, or related field (or equivalent experience).

• 3–5+ years in systems administration, application support, or digital transformation.

• ITIL, Prince2, or Agile certification desirable.

• Experience in regulated or safety-focused operational environments preferred.

Technical Environment

• Weighsoft (or equivalent ERP platform)

• Microsoft 365, SharePoint, Teams

• SQL, Power BI

• ITSM tools (Jira, ServiceNow)

• API/ETL and integration tooling

Why Apply?

This is an excellent opportunity to join a market-leading, sustainability-driven organisation at the forefront of innovation in waste management. You’ll work within a supportive, forward-thinking environment that values professional development, collaboration, and wellbeing.